Quotes by Carlzon, Jan

An individual without information can't take responsibility. An indivi >>

Problems are solved on the spot, as soon as they arise. No front-line >>

I learned that, before you reach an objective, you must be ready with >>

Quotations about Problems

There are no big problems, there are just a lot of little problems. >>

The chief cause of problems is solutions. >>

Successful people are simply people who learn to solve their problems. >>

Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission.

Carlzon, Jan