The 1990s customer expects service to be characterized by fast and efficient computer-based systems. <blockquote><a href="http://www.quotecosmos.com/quotes/9581/view">The 1990s customer expects service to be characterized by fast and efficient computer-based systems..</a></blockquote><br> <a href="http://www.quotecosmos.com/subjects/288/Customers">Customers</a><br> Quote from <a href="http://quotecosmos.com">Quote Cosmos</a>
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